NEXO PETS

Choosing the right feeder size is essential for your pet's comfort and feeding efficiency! Here's how to select:

Feeder Capacity: Consider your pet's daily food intake. Small breeds typically need 1-2 cup capacity, medium breeds 2-4 cups, and large breeds 4-8 cups.

Bowl Diameter: The bowl should be wide enough for your pet's snout to fit comfortably without touching the sides.

Height Consideration: Elevated feeders are ideal for larger dogs to reduce strain on their neck and joints.

Once you have these measurements, refer to our detailed feeder guide on each product page to find your pet's ideal feeder. When in doubt, size up for comfort and flexibility!

Our NEXO PETS feeder collection is designed to meet every pet parent's needs. We offer a variety of feeding solutions:

Automatic Feeders: Perfect for busy pet parents. Programmable portion control and scheduled feeding times ensure your pet eats on a consistent schedule.

Elevated Feeders: Designed for larger breeds and senior pets. Reduces strain on the neck and joints while promoting better digestion.

Slow Feeders: Ideal for pets who eat too quickly. Encourages slower, healthier eating habits.

Stainless Steel Feeders: Durable, easy to clean, and hygienic for daily use.

Each product page includes detailed specifications and recommendations. We suggest choosing based on your pet's size, eating habits, and your lifestyle needs.

We're proud to serve all of South Africa! Here's what you can expect for your feeder delivery:

Delivery Timeline: Standard delivery takes 8 to 11 business days from the date your order is dispatched (excluding public holidays and weekends).

Coverage: We ship to all major cities and towns across South Africa, including Johannesburg, Cape Town, Durban, Pretoria, Bloemfontein, Port Elizabeth, and beyond.

Tracking: Once your feeder order ships, you'll receive a tracking number via email so you can monitor your parcel's journey every step of the way.

We want you and your pet to be completely happy with your NEXO PETS feeder purchase!

Return Window: You have 7 days from the date of delivery to initiate a return or exchange.

Conditions: Feeders must be unused, unwashed, and in their original packaging with all parts and documentation included.

How to Return: Simply contact our customer service team with your order number and reason for return. We'll provide you with return shipping instructions.

Refunds: Once we receive and inspect your return, refunds are processed within 5-7 business days back to your original payment method.

Keeping your NEXO PETS feeder clean and well-maintained ensures it lasts for years! Follow these simple care instructions:

Daily Cleaning: Wash the bowl after each feeding with warm soapy water. Dry thoroughly before refilling.

Weekly Deep Clean: Remove any food residue from the feeder mechanism. For automatic feeders, wipe down the motor housing with a damp cloth.

What to Avoid: Don't use harsh chemicals or abrasive scrubbers. These can damage the feeder's finish and mechanisms.

Storage: Store replacement parts in a cool, dry place away from direct sunlight.

Durability: With proper care, your NEXO PETS feeder will provide reliable, premium feeding for years to come!

Absolutely! Your pet's safety and nutrition are our top priorities at NEXO PETS.

Materials: All our feeders are made from food-grade, non-toxic, hypoallergenic materials that are safe for your pet's health.

Design: Our feeders are designed with pet safety in mind—no sharp edges, secure mechanisms, and stable construction to prevent tipping.

Suitable For: Whether you have a small Chihuahua, a medium Beagle, a large Labrador, or anything in between, we have feeder sizes and styles for all breeds and sizes.

Health Considerations: If your pet has specific dietary needs or health concerns, we recommend consulting with your vet about the best feeder type for their requirements.

Yes! We make it easy to follow your feeder order every step of the way.

Tracking Number: Once your order is dispatched, you'll receive an email with a tracking number and a link to monitor your parcel in real-time.

What You'll See: You can track your feeder's journey from our warehouse through to delivery at your door, with updates on its location and estimated arrival time.

Delivery Confirmation: You'll also receive a notification when your parcel is out for delivery and when it's been successfully delivered.

If you have any questions about your order status, our customer service team is always happy to help!

At NEXO PETS, we're passionate about creating premium pet feeders that combine innovation, durability, and design.

Our Commitment: We use only the finest, food-safe materials. Every feeder is engineered with your pet's nutrition and comfort in mind, and we stand behind the quality of everything we create.

South African Pride: We're proud to serve the South African pet community with fast, reliable delivery across the country.

Customer Care: Your satisfaction is our priority. From feeder selection guidance to after-sales support, we're here to help ensure your pet enjoys every meal from their NEXO PETS feeder.